Revision history: End of service

End of service (EoS) is the permanent shutdown of a live-service game. For gacha games it carries a consequence unusual among consumer products: everything acquired through the gacha, including items bought with real money, typically ceases to exist when the servers close. Terms of service uniformly frame purchases as licenses to access content during service, not property.

EoS risk is therefore the structural counterparty risk of the genre. It shapes rational spending (heavier investment in games with proven longevity), and it is why announcements about revenue health and anniversary milestones get read as actuarial signals. The typical wind-down sequence is consistent across the industry: a shutdown announcement, immediate suspension of real-money currency sales, a final content period, refunds for unspent paid currency where law requires it, and server closure a few months later.

Mitigations exist but are rare. A few games have shipped offline modes at shutdown, and some publishers migrate characters into sequels. Region-specific EoS also happens for regulatory reasons: Nintendo withdrew its gacha titles from Belgium in 2019 rather than operate under the country's loot box ruling. [1]

GachaWiki records EoS status in each game's infobox, and pages for closed games are kept as historical documentation rather than deleted.